Shaw2Succeed | Training & Personal Development

Training Courses

• Management and Leadership
  • Introduction to Management & Leadership
  • Managing Difficult People
  • Effective Delegation
  • Managing and Developing Teams
  • Motivational Skills and Techniques
  • Managing Change
  • Project Management
• HR and Training
  • Managing your Training and Development Programme
  • Managing Performance and Appraisals
  • Train the Trainer
  • Coaching and Mentoring
  • Conducting an Effective Disciplinary
  • Effective Interviewing Techniques
• Personal Development
  • Effective Communication
  • Developing Self Asteem and Assertiveness
  • Creative Thinking and Problem Solving
  • Time Management
  • Managing Effective Meetings
  • Professional Presentations Skills
  • Facilitation Skills
• Customer Service/Sales
  • Excellent Customer Service
  • Customer Service-Telephone Techniques
  • Dealing with Demanding and Difficult Customers
  • Introduction to Account Management
  • Introduction to Selling Skills
  • Effective Telephone Sales
• Coaching and Consultancy
  • Coaching and Consultancy