Effective Communication
Course Overview
We don’t often think how important communication is, however this remains one of the biggest problems in business. This course will show you the importance of effective communication, both being understood and understanding others. Incorporating the right tone, content and the presentation of the message are all vital and this course comprehensively covers all areas to make sure that delegates have the knowledge and skills to be effective communicators.
Who is it for?
Anyone looking to enhance and build upon their interpersonal skills to use in every day life as well as the workplace.
Below is an example of course content that can be included within your training programme.
What we can include:
An assessment of your current skills
Barriers to effective communication
The different types of communication
Using the right tone and words
Using the correct body language
Active listening
Building rapport
Using the right forms of communication
Communicating under pressure and in difficult situations
The impact we make when communicating, both verbal and non-verbal
Practical sessions:
You will be given the opportunity to practice the skills and techniques learnt throughout the day, with constructive feedback to develop your skills and increase your self awareness throughout the process.
Recommended duration – One day
If you would like to enquire about the above course and how it can be adapted to your business, call us on 01233 664842 or email training@shaw2succeed.co.uk